There is no performance guarantee on this page. We can't publish its terms, its measurement window or its remedy, so we don't. Ownership does that job instead, in five things, every time.
- The source, in a repository you own outright, not one we host on your behalf.
- A runbook: how the system works, how to change it, and who to call when it breaks.
- Monitoring already wired in, so a failure is visible before your customers find it for you.
- At least one of your own people trained to run it day to day.
- Nothing left that only we can operate.